Last Updated: 5/11, 2014
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to send or receive a message (a “Siono Post”), request customer support or otherwise communicate with us. The types of information we may collect include your username, password, email address, age and any other information you choose to provide.
When you send or receive Siono Posts, we also temporarily collect, process and store the contents of the Post (such as photos and videos) on our servers. The contents of Posts are also temporarily stored on the devices of recipients. Although we make every effort to keep the public poster's information private, we cannot guarantee complete anonymity.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including: Usage Information: When you send or receive a Siono Post, we collect information about these messages, including the time, date, sender and recipient of the Post.
Device Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier. In addition, the Services may access your device’s image storage applications, with your consent, to facilitate your use of certain features of the Services. For more information about how you can control our access to these applications, please see “Your Choices” below.
Use of Information
We may use information about you for various purposes, including to:
Provide, maintain and improve our Services;
Provide and deliver the products and services you request, process transactions and send you related information;
Respond to your comments, questions and requests and provide customer service;
Send you technical notices, updates, security alerts and support and administrative messages;
Communicate with you about products, services, offers, promotions, rewards, and events offered by Siono and others, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our Services;
Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
Link or combine with information we get from others to help understand your needs and provide you with better service;
Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
Carry out any other purpose for which the information was collected.
Siono is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
With other users when you send them Sionos, including your username and the contents of the Siono Post you send them. We also share your username with other users when they use our “Find Friends” feature to add you to their friend lists;
With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
In response to legal process or a request for information if we believe disclosure is inaccordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of Siono, our users or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Analytics Services Provided by Others
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
We do not knowingly collect personal information from users under the age of thirteen.
The Siono mobile application, allows Siono Posts from users you have added to your friends list and from the general public. You also have the ability to delete users from your friends list at any time by using within the Siono mobile application. You may also block or report any post/ user if needed.
You may update or correct information about yourself by launching the Siono mobile application and editing your account settings. If you wish to delete your account, please visit send us an email from within the app, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.
Certain features of the Services require access to your device’s native image storage applications (e.g., to store a Siono Post in your photo gallery). On iOS devices, you can grant or revoke your consent at any time and prevent us from continuing to access image storage applications by changing the settings on your device.
Siono may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device (iOS).